PRIVACY POLICY

Last updated: March 22, 2025*

This Privacy Policy establishes the terms under which XiidiBank uses and protects the information provided by its users when using its Website/App. This company is committed to the security of its users' data. When we ask you to fill in fields of personal or business information with which you can be identified, we do so ensuring that it will only be used in accordance with the terms of this document. However, this Privacy Policy may change over time or be updated, so we recommend and encourage you to continually review this page to ensure you agree with any such changes.

INFORMATION COLLECTED

Our website https://www.xiidibank.com or App may collect personal information, such as: name, contact information such as your email address and demographic information, telephone number, postal address, state, province, among others. Likewise, when necessary, specific information may be required to evaluate any unusual behavior within the services offered.

USE OF COLLECTED INFORMATION

Our website https://www.xiidibank.com uses this information to provide the best possible service, particularly to maintain user registration and improve our products and services. Periodic emails may be sent through our website https://www.xiidibank.com with special offers, new products, and other promotional information that we consider relevant to you or that may provide you with some benefit. These emails will be sent to the address you provide and may be unsubscribed at any time.

INFORMATION COLLECTED DURING USE OF THE APPLICATION

While using our application, in order to provide features of our application, we may collect, with your prior permission:
Information about your location
Information from your device's address book (contact list)
Images and other information from your device's photo library and camera
We use this information to provide features of our Service and to improve and personalize our Service. The information may be uploaded to the Company's servers and/or a Service Provider's server, or it may simply be stored on Your device.
You can enable or disable access to this information at any time through your device settings.
XiidiBank is fully committed to keeping your information secure. We use the most advanced systems and constantly update them to ensure no unauthorized access exists.

COOKIES

A cookie refers to a file that is sent to request permission to be stored on your computer. By accepting this, the file is created. The cookie then serves to gather information about web traffic and also facilitates future visits to a website. Another function of cookies is that websites can recognize you individually and therefore provide you with the most personalized service on their website.
Our website https://www.xiidibank.com uses cookies to identify the pages visited and their frequency. This information is used solely for statistical analysis, and the information is then permanently deleted. You can delete cookies at any time from your computer. However, cookies help provide a better service from websites; they do not provide access to information about you or your computer unless you choose to do so and provide it directly. You can accept or deny the use of cookies; however, most browsers automatically accept cookies, as this helps provide a better web service. You can also change your computer's settings to reject cookies. If you decline, you may not be able to use some of our services.

LINKS TO THIRD PARTIES

This website https://www.xiidibank.compudiera contains links to other sites that may be of interest to you. Once you click on these links and leave our page, we no longer have control over the site to which you are redirected and, therefore, we are not responsible for the privacy terms or the protection of your data on those other third-party sites. These sites are subject to their own privacy policies, so it is recommended that you review them to confirm that you agree with them.

CONTROL OF YOUR PERSONAL INFORMATION

The Company may use Personal Data for the following purposes:

To provide and maintain our Service, including to monitor the use of our Service.
To administer Your Account: To manage Your registration as a user of the Service.
The Personal Data You provide may give You access to various features of the Service that are available to You as a registered user.
To perform a contract: To develop, fulfill, and perform the purchase contract for the products, items, or services You have purchased or any other contract with Us through the Service.
To contact You: To contact You by email, phone calls, SMS, or other equivalent forms of electronic communication, such as mobile application push notifications, about updates or informational communications related to the purchased features, products, or services, including security updates, when necessary or reasonable for their implementation.

To provide You with news, special offers, and general information about other goods, services, and events We offer that are similar to those You have already purchased or inquired about, unless You have opted not to receive such information.
To manage Your requests: To process and manage Your requests for Us.

For business transfers: We may use your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data we hold about our Service users is among the assets transferred.
For other purposes: We may use your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns, and to evaluate and improve our Service, products, services, marketing, and your experience.
We may share your personal information in the following situations:

With service providers: We may share your personal information with service providers to monitor and analyze the use of our Service and to communicate with you.
For business transfers: We may share or transfer your personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of our business to another company. With Affiliates: We may share your information with our affiliates, in which case we will require them to comply with this Privacy Policy. Affiliates include our parent company and any other subsidiaries, joint venture partners, or other companies that we control or that are under common control with us.
With Business Partners: We may share your information with our business partners to offer you certain products, services, or promotions.
With Other Users: When you share personal information or otherwise interact in public areas with other users, that information may be viewed by all users and may be publicly distributed outside the public area.
With Your Consent: We may disclose your personal information for any other purpose with your consent.

RETENTION OF YOUR PERSONAL DATA

The Company will retain your personal data only for as long as necessary for the purposes set forth in this Privacy Policy. We will retain and use your personal data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer periods.

DISCLOSURE OF YOUR PERSONAL DATA

Business Transactions

If the Company is involved in a merger, acquisition, or asset sale, your personal data may be transferred. We will provide notice before your personal data is transferred, and it will be subject to a different privacy policy.

Law Enforcement

Under certain circumstances, the Company may be required to disclose your personal data if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

Other legal requirements

The Company may disclose your personal data if it believes in good faith that such action is necessary to:

Comply with a legal obligation
Protect and defend the rights or property of the Company.
Protect and defend the rights or property of the Company.
Prevent or investigate possible wrongdoing in connection with the Service.
Protect the personal safety of Service Users or the public.
Protect against legal liability.

SECURITY OF YOUR PERSONAL DATA

The security of your personal data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

CHILDREN'S PRIVACY

Our Service is not directed to anyone under the age of 18. We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please Contact Us. If we become aware that we have collected Personal Data from anyone under the age of 18 without verification of parental consent, we take steps to delete that information from Our servers.

If we need to rely on consent as a legal basis for processing your information and your country requires parental consent, we may require your parent's consent before collecting and using that information.

POLICY CHANGES TO THIS PRIVACY POLICY

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

We will inform you by email and/or a prominent notice on Our Service prior to the change becoming effective and will update the "Last Updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy become effective when they are posted on this page.

XiidiBank reserves the right to change the terms of this Privacy Policy at any time.

PASSWORD/PIN POLICY

Developing a password and PIN policy helps ensure users securely create their login or access credentials. Common guidance is to avoid using birthdays, names, or other easily obtainable information.

DEVICE CONTROLS

Appropriate access methods for computers, tablets, and smartphones should be established to control access to information. Methods may include access card readers, passwords, and PINs.

Devices should be locked when the user leaves. Access cards should be removed, and passwords and PINs should not be written down or stored where they can be accessed.

Evaluate whether employees should be allowed to bring and access their own devices in the workplace or during business hours. Personal devices have the potential to distract employees from their duties and create accidental breaches in information security.

Loss and damage to business-related, user-related, and agent-related devices must be reported. You may want to include an investigation method to determine the cause of failure and the extent of the information loss.

ENCRYPTION AND PHYSICAL SECURITY

You may want to develop encryption procedures for your information. If your company has information stored in a database, such as customer credit card numbers, encrypting the files adds an additional measure of protection.

CONTACT US

If you have any questions about this Privacy Policy, you can contact us:

By email: info@xiidibank.com
Internal Web/App Ticket https://xiidibank.com/tickets
By visiting this page on our website: https://xiidibank.com